As a small and medium-sized business (SMB), you want a cost-effective business phone system. How about one with the ability to communicate with your staff and customers on any device, at any time? Now that’s powerful. And that’s the power of the Cloud. 

A cloud PBX phone system puts your business success at your fingertips. 

Whether you’re in retail, technology, or the hospitality business, SMBs in nearly every industry benefit from moving to a cloud business phone system. Cost-saving, 24/7 access, reliability, and continual seamless technological advances keep your business relevant in your field. 

Let’s start by defining what a cloud PBX is and then answer four simple questions to see if it’s the right fit for your business. 

What is a Cloud Business Phone System? Cloud business phone systems are VoIP (voice over Internet protocol) phones that are accessed over the internet and hosted in an off-site data center. They are also referred to as a hosted PBX, hosted VoIP, and cloud PBX. 

Four Reasons a Cloud Business Phone System is Right for You Your business is changing and growing. With growth comes the need to quickly adapt the way you communicate with your teams and your customers. 

Here are four reasons you might be ready for the cloud: 

  1. You want to save money. Yes, you will save money by actually upgrading your business phone system to the cloud. The thing is, older analog phone systems are expensive. First, there can be expensive charges for local, long-distance, and international calls. Next, older systems have costs related to equipment and maintenance. An onsite PBX phone system, for example, requires upfront costs for installation, equipment, service arrangements, as well as IT costs for ongoing maintenance and troubleshooting. However, you can say goodbye to all of these costs with a cloud communication system such as Broadvoice b-hive. What’s more, you can enjoy software and feature updates automatically, without having to pay extra or purchase new equipment.
  1. You want remote control. If you are one of the many companies saying yes to remote employees, you’re probably concerned about how to manage and oversee your remote staff. Having remote control is possible with a cloud business phone system because you can communicate with your teams and customers no matter where they are with their IP phone or softphone app. Remote control access is also ideal for companies with more than one office location. With a communications system in the cloud, you can run operations smoothly while providing a consistent experience regardless of the environment.
  1. You can have a reliable business phone system. Whether due to a storm, fire, or other natural disasters, power outages, and internet downtime cost companies a lot of money. With the cloud, you don’t have to worry about power outages affecting operations and sales ever again. Cloud-based communications platforms are reliable due to geographic redundancy, having several servers in multiple locations so that even if there’s an issue at a single data center, it won’t impact service. 
  2. You want a fully integrated communications system. You’re concerned about improving business efficiency. You want to enhance productivity. Did you know you can do both just by combining your business tools and communications? The cloud makes it easy for you to pick and choose communications features beyond phone functions. It’s true that having all of your business tools and communications in one web-based application has been shown to increase business efficiency and productivity. 

Learn More about Business Phone Systems If you said yes to the four questions above, you’re ready to move to the cloud. Contact me today to get started. Whether it is your first step in moving technologically forward, a business phone system in the cloud will put the power for growth in your hands.